Question 1

How do I book a consultation?

Accepted Answer

Choose the service you need, review the booking information and follow the booking steps. If you need help, call 0423 071 383.

Question 2

Who provides the care?

Accepted Answer

Regiment Telehealth works with appropriately registered health professionals. The clinician responsible for your consultation assesses your needs and explains the appropriate next steps.

Question 3

What does a consultation cost?

Accepted Answer

Applicable fees and booking terms are shown as part of the booking process before you confirm.

Question 4

Can I request a prescription or medical certificate?

Accepted Answer

Not through this website at present. The clinical request forms and services are closed. Do not email symptoms, prescriptions or other health records to general enquiries.

Question 5

What should I do in an emergency?

Accepted Answer

Regiment Telehealth is not an emergency service. For a medical emergency in Australia, call 000 or attend an emergency department.

Question 6

How is my personal information handled?

Accepted Answer

Personal and health information is handled in accordance with our privacy notice and the safeguards that apply to the service you use.

Question 7

How can I contact Regiment Telehealth?

Accepted Answer

Use our contact page or call 0423 071 383 for general service and booking enquiries. For a medical emergency, call 000 or attend the nearest emergency department.

Questions, clearly answered.