Information you provide
Regiment Telehealth may receive personal information when you contact us, use a booking service or take part in a consultation. Health information is sensitive information and is handled only for purposes connected with your care and the operation of the service.
How information is used
Information is used to support clinical care, appointment administration, communication, service delivery, quality and safety activities, and legal or regulatory obligations that apply to the service.
Access and security
Access to personal and health information is limited to authorised people and service providers who require it for their role. We use appropriate administrative and technical safeguards for the systems through which information is handled.
General email
General email is suitable for administrative enquiries, but it should not be used to send detailed medical records or highly sensitive health information unless our team specifically provides a secure method for doing so.
Privacy questions
For a privacy enquiry, email privacy@nexustelehealth.com.au. Please describe the request without including unnecessary sensitive information.