Prescription Reviews
Repeat prescription reviews, conducted by Australian-registered clinicians.
Request a secure telehealth assessment for suitable, non-controlled medications you have been stably prescribed. Prescriptions are issued only where clinically appropriate — never guaranteed.
Nexus Health does not provide emergency care. If you are experiencing a medical emergency, call 000 immediately or attend your nearest emergency department.
Same-day appointments usually available within business hours.
What to expect
What is a repeat prescription review?
A repeat prescription review is a structured telehealth consultation designed for patients who need ongoing medication they have already been prescribed. An Australian-registered clinician reviews your current health status, verifies your medication history, and assesses whether it remains safe and clinically appropriate to continue the prescription. This is not a formality — it is a clinical safeguard to prevent medication errors, harmful interactions, and inappropriate continuations.
You must have been previously prescribed the medication by a registered clinician and be taking it stably. This service is not for initiating new treatments, changing dosages, or obtaining medications you have never been assessed for.
Clinical process
How the clinical assessment works.
Every repeat prescription review follows a documented clinical process to ensure patient safety and regulatory compliance. The clinician does not simply reissue a prescription — they evaluate the full clinical picture.
- 01
Identity and history verification
The clinician confirms your identity, reviews your medication history, and checks the date and details of your original prescription.
- 02
Current health assessment
You discuss any new symptoms, side effects, changes in other medications, or health events since your last prescription.
- 03
Safety screening
The clinician screens for drug interactions, contraindications, pregnancy status, allergies, and any red flags that might make continuing the medication unsafe.
- 04
Clinical decision
Based on the assessment, the clinician decides whether a repeat prescription is appropriate, needs adjustment, or requires further investigation.
- 05
Documentation and dispensing
If approved, the prescription is documented in your clinical record and transmitted electronically to your nominated pharmacy.
Safety
Medication safety considerations.
Prescribing medication carries clinical responsibility. Our clinicians follow strict safety protocols to protect patients from harm, interactions, and inappropriate continuations.
Drug interaction screening
The clinician checks for interactions between your repeat medication and any new drugs, supplements, or over-the-counter products you are taking.
Contraindication review
Changes in your health status — such as pregnancy, kidney impairment, or new diagnoses — may make a previously safe medication inappropriate.
Side effect monitoring
You are asked about any adverse effects since starting or continuing the medication. Unreported side effects can signal the need for review or discontinuation.
Duration of therapy
Some medications are only intended for short-term use. The clinician confirms that continued prescribing aligns with accepted clinical guidelines.
Dosage stability
Repeat prescription reviews are for stable doses only. If your condition has changed and a dosage adjustment is needed, a full GP consultation is required.
Allergy verification
The clinician reconfirms known allergies and cross-checks them against the active and inactive ingredients in your medication.
Important
Prescriptions are not guaranteed.
A repeat prescription is issued only when an Australian-registered clinician determines, through a proper clinical assessment, that continuing the medication is safe and appropriate. You are paying for the clinical review, not the prescription itself. If the clinician identifies safety concerns, interactions, or clinical changes that make continuation unwise, a prescription will not be issued — and the consultation fee still applies.
What the fee covers
- A clinical medication review by an AHPRA-registered clinician
- A secure video consultation with professional medical advice
- Drug interaction and contraindication screening
- A documented clinical record of the assessment
- Where appropriate, an electronic prescription sent to your pharmacy
Excluded medications
Medications not available through repeat prescription review.
Certain medications carry high risks, require physical monitoring, or are regulated under Australian law in ways that make them unsuitable for telehealth repeat prescribing. These exclusions exist to protect patient safety and comply with regulatory requirements.
Schedule 8 (controlled) substances
Opioids, benzodiazepines, and other controlled drugs require strict regulatory oversight, physical monitoring, and in-person assessment. They cannot be prescribed via telehealth repeat review.
ADHD medication
Stimulant and non-stimulant ADHD medications are Schedule 8 or closely regulated. They require specialist or GP oversight with physical monitoring and cannot be issued through this service.
Medicinal cannabis
Prescribing medicinal cannabis requires specialist approval, TGA pathways, and ongoing monitoring that exceeds the scope of a repeat prescription telehealth review.
High-risk weight-loss medication
Weight-loss drugs with cardiovascular, psychiatric, or metabolic risks require in-person assessment, baseline testing, and ongoing monitoring not suitable for telehealth repeat prescribing.
New or changed medications
Initiating a medication you have never taken, or changing the dose of an existing one, requires a full clinical assessment and is outside the scope of a repeat review.
Medications requiring physical monitoring
Drugs that require blood pressure checks, blood tests, ECGs, or other physical monitoring before continuation cannot be safely managed by video alone.
Emergency guidance
When to call 000 instead of booking online.
A repeat prescription review is not emergency care. If you or someone you care for is experiencing any of the following, call 000 immediately or go to your nearest emergency department. Do not wait for an online appointment.
Chest pain, pressure or tightness
Difficulty breathing or severe asthma attack
Uncontrolled bleeding or deep wounds
Signs of stroke — facial droop, arm weakness, speech difficulty
Loss of consciousness or severe head injury
Suicidal thoughts or intent to self-harm
Severe allergic reaction (anaphylaxis)
Major trauma or suspected fracture with deformity
If you are unsure whether your symptoms are an emergency, it is safer to call 000 or attend an emergency department than to wait for a telehealth appointment.
FAQ
Common questions about repeat prescription reviews.
Related services
More ways to access care.
Telehealth GP consultation
Book a comprehensive video consultation with an Australian-registered GP for a wide range of primary care needs.
Learn moreBook a consultation
Choose from telehealth GP, medical certificate, or prescription review appointments.
Book nowContact us
Have questions about prescriptions, eligibility, or our services? Reach out to the Nexus Health team.
Get in touch